Payment Policy

At Karen & Olivia Vancouver, we believe that payment should be safe, secure, and easy. Below you can find information about how our payment process works.

1. Accepted Payment Methods

We accept the following payment methods:

• Credit cards (Visa, Mastercard)
• Apple Pay
• Google Pay
• Other payment methods available at checkout

All available payment methods will be clearly displayed during checkout.

2. Payment Security

All payments are securely processed through Shopify Payments, which follows high security standards and is PCI DSS compliant. We do not store your credit card information on our own systems.

3. Currency and Prices

All prices on our website are displayed in Canadian dollars (CAD). Any applicable taxes will be shown at checkout unless otherwise stated.

4. Failed or Declined Payments

If a payment is declined, your order will not be processed. Please check your payment details and try again, or contact your bank or payment provider for assistance.

5. Order Confirmation

After a successful order, you will receive an order confirmation by email. This confirmation serves as proof of purchase.

6. Contact

Do you have a question about a payment? Please contact us at info@karenandolivia.com, preferably including your order number.

Karen & Olivia Vancouver
Dutch Chamber of Commerce (KvK): 42172890
Email: info@karenandolivia.com